Beulah care training and services case study

Beulah care agency improves training and compliance with Care Academy

Care Agency improves training compliance. Two people sat at a laptop learning together

Beulah Care Training and Services Limited is a professional care agency. Providing specialist carers, support staff and social workers to help adults live independently in their own homes across Kent and surrounding areas in the UK. Read on to hear how Beulah Care Agency improves training and development programmes to support new team members.

Highlights

  • Improved staff competency and work satisfaction
  • Increased staff compliance levels
  • Better staff engagement.

The Requirements

Fragmented training processes meant Beulah was relying heavily on accepting staff members previously completed training certificates. What’s more they were also hosting one face-to-face training session with all mandatory courses crammed into one day. This led to staff feeling overwhelmed with all the information they needed to take in at once. In addition, paper-based assessments and tracking of course completion dates also created huge amounts of paperwork for the team to keep on top of.

Their team looked to Care Hires’ Care Academy Learning Management System (LMS) to help them streamline training delivery for their new recruits online. At the same time being able to manage training in one place and with the benefit of access to a large catalogue of courses. 

“We’ve built our business on selecting the best, most-skilled carers in advance. So they’re ready to provide the care our clients want, right when they need it. With a number of new employees coming into the business at the same time, we knew we needed an online training platform to manage staff learning and keep track of updates and compliance, said Abigail Jobi-Stevens, Registered Manager at Beulah.”

“Using Care Academy, we can provide staff with a wide range of online social care training content. Including eLearning courses, videos and interactive assessments. Care Academy is providing our learners with greater flexibility in how and when they consume content. Making sure it's convenient for them.”

Abigail Jobi-Stevens
Registered Manager

How We Help

Our learning management system tailors courses to individual needs. Learners can increase knowledge and care skills online: creating a positive learning environment for staff to flourish.

“Using Care Academy, we’re easily able to create learning pathways and assign relevant content. Mapped to our learners’ specific requirements. The use of learning pathways has increased content engagement and the time our staff stay on the platform.” said Abigail. 

We help you select the most appropriately trained staff for your clients whilst helping you keep track of compliance with regulatory standards, centrally.

Join the growing number of agencies who have transformed staff training and expertise levels with Care Academy.

Manage staff learning and compliance all in one place

Greater flexibility in how and when learners consume content

Greater competency of staff delivering care

Enhanced compliance of all mandatory training requirements.

Want to find out more?

Book a free no-obligation demo to find out how we can help you speed up training and improve compliance in just 15-minutes.