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Total Shift Cost
The hidden cost of manual agency management.
A short-notice agency shift that looks like £277 on the invoice actually costs around £452.
The report shows where the other £176 goes — and the calculator, released with it, gives you your own number.
The report shows where the other £176 goes — and the calculator, released with it, gives you your own number.
Most care providers know their agency rate.
Very few know what a shift actually costs once premium, spillover, admin and continuity are counted.
We modelled it with a real 40-bed home in the south of England, one with a long-standing manager and really good negotiated rates. Even there, more than a third of the true cost of every shift never showed up in reporting.
Good rates had optimised the one component everyone can see and left the four they can't almost untouched.
Co-authored with Care Home DigiHive.
We modelled it with a real 40-bed home in the south of England, one with a long-standing manager and really good negotiated rates. Even there, more than a third of the true cost of every shift never showed up in reporting.
Good rates had optimised the one component everyone can see and left the four they can't almost untouched.
Co-authored with Care Home DigiHive.
What you'll get
1. The full Total Shift Cost model: costed component by component, with loaded rates, on-cost multiplier and VAT treatment published in full so you can rebuild it against your own numbers.
2. The two-workflow trap and the internal-first cascade: what happens when internal cover fails and four tiers ranked by cost and continuity.
3. The complete three-way comparison: typical, real-world and integrated, line by lie.
4. The four-pillar self-assesment: score your service in five minutes
5. The Total Shift Cost calculator: released alongside the report. Your own figures, per shift, per year, in about a minute.
2. The two-workflow trap and the internal-first cascade: what happens when internal cover fails and four tiers ranked by cost and continuity.
3. The complete three-way comparison: typical, real-world and integrated, line by lie.
4. The four-pillar self-assesment: score your service in five minutes
5. The Total Shift Cost calculator: released alongside the report. Your own figures, per shift, per year, in about a minute.