How Bright Futures went live in five weeks and saved £17k on agency spend in six months.

Real-time reporting of spend, fill rates and compliance in one clear view.

£17,000

Savings in 6 months

5 weeks

Implementation time

16

Locations supported

100%

Compliance

For 25 years, Bright Futures has delivered specialist care and education to young people and adults with autism, learning disabilities and complex needs. Operating 16 locations across the UK.

The challenge

Bright Futures was using multiple agencies across their services, all charging high hourly rates. The senior leadership team had no central view of what was being spent or how agencies were performing. And with internal systems that didn't talk to each other, there was no joined-up way to report across services either.

Processing and reconciling invoices from different agencies was taking hours. Chasing and checking. And without a clear line of sight, costs were building in the background, untracked.

With agency spend rising and without one system to pull it all together, time was lost chasing and checking, and this disconnected activity also increased compliance risk.

How Care Hires helped

We started by building Bright Futures a preferred supplier list with fair agreed rates across every agency, so spend would be predictable and controlled from day one. 

Automatic reports show billed and forecast compliant workers in real time, giving the senior team total visibility of spend, fill rates and performance, in one clear view. 

Timesheets are verified automatically. One consolidated invoice across all agencies and full financial reporting gives the senior team everything they need for budgeting and forecasting.

The results

  • Standardised terms with agencies. 
  • Hourly charge rates reduced by 16.37%.
  • Implementation across 16 locations in five weeks. 
  • 100% compliance across every booking with structured checks. 
  • Improved staff continuity has reduced risk.
  • Admin time back to use where it matters.
“We would highly recommend Care Hires to any organisation looking for dependable staffing support and a team that truly prioritises client satisfaction."
Martin Chambers
Head of Financial Planning & Analysis, Bright Futures Care Limited
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